You can contact TelecomCare using the details below

By Phone (general enquiries) – 0115 961 0480
By Phone (maintenance calls) – 0800 955 2044
By Email – helpdesk[at]

report a fault here on the support page of this site.

TelecomCare Mailing Address

1 Westdale Lane.
Nottingham NG4 3JF

Hours of Operation

Regular support is available during the hours below. If you have an out of hours contract then contact details will have been provided directly to you.

Monday – Friday 09:00 a.m. – 05:00 p.m.
Closed Saturday and Sunday

This link allows one of our engineers to control your PC and conduct diagnostics.

If you would like us to contact you, please use the form below.

Your Name (required)

Your Email (required)

Your Contact Number


Your Message