TelecomCare recommend the Mitel HX 5000 (formerly Inter-tel CS5000) as the best business phone system available today. It has excellent support for CTI applications, is reliable and can be flexibly configured to suit the needs of most businesses. It supports home working using broadband connections and has multisite capabilities.

The Mitel HX 5000 range (Formerly Inter-tel)

• Support for Inter-Tel and third-party software applications, for example CTI, Predictive and progresive diallers.
• Support for Inter-Tel S8000 series IP and wireless endpoints.
• Support for Mitel 53xx range IP Phones
• Built-in four-port basic voice mail  expandable to 16 ports (upgradeable with Windows 2000 Voicemail or Enterprise Messaging.
• Four built-in analogue trunk ports.
• Four built-in analogue extension ports.
• Four module bays allow for internal expansion and can be used in any combination:
• E-1/PRI Module can be used to connect to other Inter-Tel CS-5000 Servers or to Primary-Rate services.
• Analogue exchange line module enables connectivity of two PSTN exchange lines.
• Basic-Rate connectivity.
• Sip trunk connectivity.
• Older chassis supports the new software.

In-built modem for remote diagnostics and programming.

Digital and Analogue Support

The HX controller module allows up to 48 digital extensions within the main chasis. When you require further digital and analogue extensions, the Mitel DEI digital expansion interface allows for the connection of up to 48 further digital endpoints. Up to four Inter-Tel DEI’s can be added to either an Inter-Tel CS-5200 or Inter-Tel CS-5400 server, enabling you to deploy up to 192 digital endpoints. 8 port analogue cards may also be used in these slots.

The Mitel DEI Offers:

• Three modular bays that each accept a digital endpoint module or an analogue extension card.
• Support for a single line adapter allowing for two analogue endpoints to connect as separate extensions using a single digital port.
• Support for Mitel and Inter-Tel 8000 series digital endpoints

New for 2011 - Now with SIP based IP DECT phones